Click the START HERE button at the top of any page. This takes you to the registration form. Fill in your name, email, and create a password. After registering, you will be automatically redirected to the Agent Onboarding Checklist to begin your training.

Go to the password reset page and enter your email address. You will receive an email with a link to create a new password. Check your spam folder if you do not see it within a few minutes.

The Agent Onboarding Checklist is your step-by-step guide through the entire onboarding process. It is accessible from the top navigation menu or by clicking START HERE. Every item on the checklist is clickable and links directly to the relevant course or resource.

Your Dashboard shows all your enrolled courses, progress bars, and completion status. Access it from the navigation menu by clicking “My Dashboard” or from the floating help button (the ? icon in the bottom-right corner).

That is your Quick Links Help Button. Click it anytime to instantly access the Onboarding Checklist, All Courses, your Dashboard, the Help Center, Submit a Support Ticket, or Email Support. It appears on every page of the site.

Visit the Courses page to see all available training. You can also find each course linked from the Onboarding Checklist, or click the ? button for quick links. Courses include: Introduction to Scofield Group LMS, Phase 1 — System Setup, ICA & Brokerage Policy Training, Phase 1 System Setup, Phase 2 Core Training, and Phase 2 Marketing.

Inside each course, use the course content sidebar or the Next/Previous buttons at the bottom of each lesson. Completed lessons show a blue checkmark. You must complete lessons in order — the next lesson unlocks when you finish the current one.

Slacker A.I. GPT is a custom AI assistant built specifically for Scofield Group agents. It can help you with scripts, objection handling, marketing copy, and more. Access it from the navigation menu or click Slacker A.I. GPT.

You are here! The Agent Help Center is accessible from the navigation menu under “Agent Help Center” or from the floating ? button. It includes this FAQ, quick links, training course directory, and a support ticket form.

You need to complete all 4 courses in order: 1) Introduction to Scofield Group LMS, 2) Phase 1 — System Setup, 3) ICA & Brokerage Policy Training, 4) Phase 1: System Setup, 5) Phase 2: Core Training & Go Live, 6) Phase 2 — Core Training & Go Live.

Yes. The courses follow the 5-phase onboarding structure. Start with Phase 1 (Registration & Platform Orientation), then move through each phase sequentially. Each phase builds on the previous one. The Onboarding Checklist maps out the exact order.

Some courses include quizzes to test your knowledge. You must pass the quiz to continue to the next lesson. If you do not pass, you can retake it. Quiz scores are tracked on your Dashboard.

Most agents complete the full onboarding in 5-7 business days depending on how much time you dedicate each day. Phase 1 (System Setup) and Phase 2 (Core Training) are the most involved. Plan for 1-2 hours per day minimum.

Yes! The Scofield Agent Assistant (Virtual Instructor) is available inside every course. Look for the chat icon on course and lesson pages. Ask it questions about course content, brokerage policies, system setup, or training requirements and it will help guide you.

Make sure you clicked the “Mark Complete” button at the bottom of the lesson. If the button does not appear, try scrolling to the very bottom. If the issue persists, clear your browser cache or try a different browser. Still stuck? Submit a support ticket.

Yes. The AI Marketing Machine — The Scofield Group System is a required course for every Scofield Group agent. It sits as Phase 6 on the Agent Onboarding Checklist, and along with Phase 5 (Advanced Training) must be completed before you go live.

You must complete Phases 1 through 6 of the Agent Onboarding Checklist. That means every phase, including Phase 5 (Phase 2 — Core Training & Go Live) and Phase 6 (AI Marketing Machine), has to be fully checked off. Every required item on the checklist must be complete — there are no skippable items.

No. The $3/day Meta ad is optional. Module 6 walks you through exactly how to set one up when you’re ready, but you do not need to spend any money on ads to finish the course, pass the final exam, or earn the Scofield Group AI Marketing Certified Agent designation.

Seven modules: (1) Market Reality, (2) The AI Stack (Claude + Canva + Buffer + Ylopo), (3) The Cowork System, (4) The Content Machine (10 posts/day), (5) Canva Design, (6) Ads System ($3/day strategy — optional spend), and (7) Automation (Dotloop, Gmail, Calendar). Each module has a simple version and an instructor deep-dive, copy-paste prompts, and a self-check quiz. You finish with a 20-question final exam and earn certification at 80%+.

Complete all 7 modules of the AI Marketing Machine course, ship 7 consecutive days of 10 posts/day via Buffer, and pass the final exam with 80% or higher. The badge appears on your agent profile once all three are done.

Yes. Phase 5 is required before go-live, same as Phase 6. Both phases must be complete before you can start taking live clients under Scofield Group.

During Phase 1 (System Setup), you will configure: your CRM, email accounts, digital business card, transaction management tools, MLS access, and marketing platforms. Each system has a dedicated lesson in the Phase 1: System Setup course with step-by-step instructions.

First, re-watch the relevant lesson in Phase 1: System Setup. If you are still stuck, submit a support ticket with the system name, what step you are on, and a screenshot of the error. You can also email [email protected] directly.

The ICA is covered in detail in the ICA & Brokerage Policy Training course. You must review and acknowledge it as part of your onboarding.

All brokerage policies are covered in the ICA & Brokerage Policy Training course. This includes commission structures, compliance requirements, advertising guidelines, and more.

Marketing compliance is covered in depth in the Phase 2 — Core Training & Go Live course (Course 6). This covers Nevada-specific advertising rules, social media policies, fair housing compliance, and approved branding guidelines.

Scroll up to the Support Ticket form at the top of this page. Select a category, describe your issue, and click Submit. Your ticket goes directly to Kirby at [email protected]. You can also click “Submit Ticket” from the floating ? button on any page.

Support tickets are typically responded to within 24 business hours. Urgent issues (locked out of account, system access problems) are prioritized. For fastest response, include as much detail as possible in your ticket.

The primary support channel is email via the support ticket system or [email protected]. This ensures your request is tracked and nothing falls through the cracks.

Try asking the Scofield Agent Assistant (the AI chat available inside every course). If you still need help, submit a support ticket and we will get back to you. Your question may also be added to this FAQ to help future agents!