Script & A.L.M. Training
📖 1 min read
Section 5 of Phase 2. Scripts are not about sounding robotic — they are the framework you fall back on when a lead throws you something unexpected. A.L.M. — Appointment, Location, Motivation — is Scofield Group’s core conversation model and every call runs through it.
Review these resources
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A.L.M. Script
Your primary script reference document.
🎙️
AI ALM Practice
Mock calls with real-time feedback. Use before every live shift.
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pCRV Overview
Understand the metric before live calls.
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Progressing a Client
How to move a lead forward through the pipeline.
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Bill Pipes Handbook
Optional but highly recommended deep study.
You will be coached live during orientation. A.L.M. becomes muscle memory when Aaron coaches you live, in real time, during your orientation runway.
🎯 Goal
A.L.M. as your default conversation frame on every live call, with prepared use of the script doc, regular reps on the AI ALM Practice Tool, and clear understanding of pCRV and how to progress a client.