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5. Phase 2 — Core Training & Go Live

Contract — Page 1: Buyer, Property, Offer & Loan Details

Quiz: Contract — Page 1

Contract — Page 2: Commission & Contingencies

Quiz: Contract — Page 2

Contract — Pages 2–3: Personal Property & Escrow

Quiz: Contract — Pages 2–3

Contract — Pages 3–4: Due Diligence & Repair Request

Quiz: Contract — Pages 3–4

Contract — Page 5: Fees, Closing Cost & Home Warranty

Quiz: Contract — Page 5

Contract — Pages 5–6: CIC & Disclosures

Quiz: Contract — Pages 5–6

Contract — Pages 6–7: Walk-Through, Possession & Default

Quiz: Contract — Pages 6–7

Contract — Pages 7–8–9: Escrow, Broker Fee & Additional Terms

Quiz: Contract — Pages 7–8–9

Contract — Pages 10–11: Confirmation of Agency, Buyer Disclosure & FIRPTA

Quiz: Contract — Pages 10–11

Listing Process

Marketing & Advertising

Quiz: Marketing & Advertising

Dotloop Training

Quiz: Dotloop Training

Math, Comps & Quick CMA

Quiz: Math, Comps & Quick CMA

Follow Up Boss (FUB) Setup

Quiz: Follow Up Boss (FUB) Setup

Script & A.L.M. Training

Quiz: Script & A.L.M. Training

Platform Verification

Quiz: Platform Verification

5-Day Commitment & Orientation

Quiz: 5-Day Commitment & Orientation

Quiz: After Go Live

Zillow Showcase Mastery — Your Listing Closer

Quiz: Zillow Showcase Mastery

Final Exam: Buyer Contract Training

Final Exam: Listing Process

Final Exam: Marketing & Advertising

Final Exam: Operational Systems

Previous Lesson

Quiz: Script & A.L.M. Training

5. Phase 2 — Core Training & Go Live
Script & A.L.M. Training
Quiz: Script & A.L.M. Training

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Question 1 of 10

1. Question

Q1

Acknowledge, Listen, Mirror
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Appointment, Location, Motivation
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Agent, Lead, Marketing
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Always Lead Mindfully
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Question 2 of 10

2. Question

Your primary script reference is the:

Bill Pipes Handbook only
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A.L.M. Script document
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MLS user guide
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FUB help center
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Question 3 of 10

3. Question

The AI ALM Practice Tool is for:

Logging real client calls
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Practicing mock calls with real-time feedback on pacing, word choice, and objection handling
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Auto-dialing leads
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Replacing live coaching
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Question 4 of 10

4. Question

The Script Handbook by Bill Pipes is:

Required reading
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Tested on the Final Exam
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Optional but highly recommended deep study
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A Scofield Group proprietary document
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Question 5 of 10

5. Question

pCRV is introduced in this section through:

A PDF
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The pCRV Overview video
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A live call
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A standalone quiz
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Question 6 of 10

6. Question

The Progressing a Client video covers:

Filing your taxes
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How to move a lead forward in the conversation and pipeline
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How to design a flyer
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How to recruit Ambassadors
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Question 7 of 10

7. Question

Live A.L.M. coaching happens:

Only by text
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Only after you have closed your first deal
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Live during your orientation with Aaron
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Never — agents self-coach
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Question 8 of 10

8. Question

Before any live call shift, you should:

Skip prep — wing it
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Run reps on the AI ALM Practice Tool to calibrate your tone
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Re-read the contract
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Check your email
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Question 9 of 10

9. Question

The point of the A.L.M. framework on a Zillow Preferred lead is:

To sound the most aggressive
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To race other agents to a pitch
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To slow down, acknowledge, listen, and mirror — winning the conversation by being useful and human
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To memorize the script word-for-word
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Question 10 of 10

10. Question

The goal of this section is for A.L.M. to be:

A backup plan only
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Your default conversation frame — muscle memory before live calls
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Optional
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Used only on cold calls
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